Upskilling Academy
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Terms & Conditions

Please read these terms carefully before using Upskilling Academy and purchasing or accessing our courses and services.

1. Introduction

These Terms & Conditions govern your use of the Upskilling Academy website, courses, memberships, learning materials, and related services. By accessing or using our website, you agree to comply with these terms.

If you do not agree with any part of these terms, please do not use our website or services.

2. Use of Our Website

You agree to use the Upskilling Academy website for lawful purposes and in a way that does not interfere with the operation of the website or negatively affect other users.

You must not attempt to gain unauthorised access to any part of the website, user accounts, systems, or services.

3. User Accounts

Some features and services may require you to create an account. You are responsible for providing accurate information and keeping your account credentials secure.

Your account is intended for your personal use. You should not share your login credentials or allow unauthorised individuals to access courses or services associated with your account.

4. Courses & Learning Materials

Course content, descriptions, availability, and included materials may vary between courses. We may update, improve, replace, or modify learning materials from time to time.

Access to a course or membership does not grant you ownership of the course content. All learning materials are provided for your personal educational use unless otherwise stated.

5. Intellectual Property

Unless otherwise stated, the website, course materials, text, graphics, branding, videos, documents, and other content provided by Upskilling Academy are protected by applicable intellectual property rights.

You may not reproduce, redistribute, resell, publish, or commercially exploit our course materials without appropriate permission.

6. Purchases & Payments

When you purchase a course, membership, or other service, you agree to provide accurate and complete payment information where required.

Prices, promotions, discounts, and availability may change from time to time. Any applicable terms associated with a particular offer will be presented at the time of purchase.

7. Refunds & Cancellations

Refunds and cancellations are handled according to the applicable refund policy for the product or service purchased.

If you have questions about a refund or purchase, please contact our support team through the live chat available on the website.

8. Certificates

Where certificates are offered, eligibility and completion requirements may vary depending on the course or programme. Certificate availability and requirements will be communicated where applicable.

9. Prohibited Activities

You must not use our services to:

  • Share or redistribute paid course materials without permission.
  • Attempt to bypass access restrictions or security measures.
  • Copy, reproduce, or resell content for commercial purposes.
  • Interfere with the normal operation of the website or services.
  • Use the website for unlawful or fraudulent activities.

10. Service Availability

We aim to keep our website and services available and functioning properly. However, temporary interruptions may occur due to maintenance, technical issues, updates, or circumstances outside our control.

11. Third-Party Services

Our website may use or provide links to third-party services, payment providers, platforms, or websites. These services may operate under their own terms and privacy policies.

Upskilling Academy is not responsible for the policies, content, availability, or practices of third-party services.

12. Educational Disclaimer

Our courses and learning materials are provided for educational and informational purposes. Completing a course does not guarantee employment, professional advancement, financial results, or any particular outcome.

13. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, website, or applicable requirements. Updated terms will be made available on this page.

14. Questions About These Terms

If you have any questions about these Terms & Conditions, please contact the Upskilling Academy support team through the live chat feature on our website.

Have a Question?

If you need clarification about our terms, our support team is available through the website's live chat.