User Agreement

Introduction

1.1 These terms (“Agreement”) form a legal contract between Upskilling Academy (“we” or “us”) and you (“you”).

1.2 This Agreement applies to all interactions with Upskilling Academy, including accessing our website, enrolling in courses, or using our online learning platform or materials. By interacting with Upskilling Academy in any of these ways, you agree to this Agreement.

Registration

Account Creation

2.1 To access our courses and services, you must register an account with Upskilling Academy, providing your full name and contact details.

2.2 Your personal data provided during registration is subject to our privacy policy, in compliance with relevant data protection laws.

2.3 You are responsible for maintaining the confidentiality of your account password. Notify us immediately if you suspect unauthorized access to your account.

2.4 Ensure accuracy of your email address during registration to avoid access issues. We are not liable for incorrect email entries.

2.5 During registration, you may opt-in to receive promotional offers or share your information with third parties. You can opt out anytime.

Purchase

Course Enrollment

3.1 Course purchases require immediate payment. Confirmation will be sent via email upon successful purchase.

3.2 By purchasing, you agree to abide by the terms outlined in this Agreement.

Course Content

Quality and Access

4.1 We strive for high-quality course materials. However, content delivery is the responsibility of instructors or organizations. We are not liable for dissatisfaction with course content.

4.2 Technical issues hindering access will be addressed promptly.

Account Termination

Suspension

5.1 Breaching this Agreement may result in account suspension.

5.2 We reserve the right to refuse further interactions after suspension, including access to services or courses.

User-Generated Content

Content Standards

6.1 These terms apply to user-generated content, including instructor materials.

6.2 We may remove content not meeting our standards or this Agreement without notice.

6.3 You assert ownership of shared content but agree not to infringe on intellectual property rights or promote illegal activities.

6.4 You are solely responsible for your shared content’s legality and adherence to our standards.

Liability

Limitation

7.1 We are not liable for any losses resulting from using our platform.

7.2 Liability, as per this Agreement, is limited to the amount paid for courses or services.

7.3 Claims must be made within 12 months of purchase.

7.4 Our liability is not limited in cases of death or personal injury.

International Use

Applicability

8.1 Content suitability outside the UK is your responsibility.

General

Governing Law

9.1 This Agreement is governed by English and Welsh law.

9.2 Circumstances beyond our control do not make us liable for breaches of this Agreement.

9.3 We reserve the right to modify courses, services, or the platform without notice.

Cancellation and Refund

Cancellation Policy

10.1 You may cancel online access services within 14 days of purchase, provided the course has not been started. Refunds will be issued.

10.2 Purchases made via REED.co.uk are subject to their cancellation policy, with specific conditions outlined.