At Upskilling Academy, safeguarding your online privacy is paramount. Our commitment is outlined in this policy, detailing how we protect your information.

What information do we gather?

We collect essential details such as names, emails, addresses, and telephone numbers. This information enables us to correspond with you regarding your orders or inquiries. We may gather data through various channels, including:

• Website contact and information request forms
• Orders placed on our platform
• Telephone conversations
• Email exchanges
• Any other communication you initiate with us

All personal data is securely stored in our database. You have the right to request access to the information we hold, free of charge. However, this request must be made individually. We prioritize the security of your data and will not disclose any information until your identity has been verified and directly correlates with the requested information.

Rights of individuals

Individuals have several rights concerning their information:

• The right to access and understand how we process their data.
• The right to withdraw consent to our processing of their information, though we may continue processing if there’s another legitimate reason.
• The right to request rectification of inaccurate or incomplete information.
• The right to request erasure of their information, except where retention is required by law.
• The right to object to or request restriction of our processing of their information, though we may continue processing in certain circumstances.

For more details on these rights, please refer to [link to relevant resource].

What we expect from you

You are responsible for ensuring the accuracy and currency of the information you provide us or that is provided on your behalf. Please promptly inform us of any changes.

When do we disclose information?

We do not sell or share your personal information with third parties. Some products or services may require sharing limited information with our trusted partner companies/organizations to fulfill orders. However, we ensure they maintain strict security standards and refrain from using your data for other purposes.

In cases where we believe your site usage is unlawful or harmful to others, we reserve the right to disclose relevant information obtained through the site to prevent, remedy, or take action against such behavior.

Marketing Communications

We may occasionally send marketing emails to existing customers, focusing on relevant products or services. You can opt out of these emails at any time using the provided link. However, we may still send important messages related to product updates, support contracts, or specific inquiries.

Security

We utilize Secure Sockets Layer (SSL) technology to encrypt all personal and credit card information transmitted over the Internet. Your credit card data is stored in encrypted form, separate from our website database, ensuring added security. Additionally, credit card transactions receive digital certificates for further protection.

Use of Cookies

Cookies enhance your browsing experience by providing personalized services based on your preferences and site usage. While most parts of our site remain accessible with cookies disabled, certain features may be limited. You can adjust your browser settings to refuse cookies or receive warnings before accepting them.

How do we utilize your information?

We analyze gathered information to gain insights into website usage and page visits, aiding us in enhancing and optimizing our platform for a better user experience.